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Forum Discussion
Internet dropping
I have an orbi RBR50 with 1 sat RBS50 and it's been solid for over 2 years but now I have an issue where the wifi internet drops. I have a laptop hard wired into the RBS50 and the internet stays on w...
so downgrade or just wait for patch?
Mordeeb wrote:so downgrade or just wait for patch?
your choice
the note from the moderator here said it was tied to the DST & the Traffic Monitor
Hi Orbi Community,
Engineering was able to discover the cause of this issue and they are working on a fix in regards to the disconnections.
The issue comes from Traffic meter while daylight saving is enabled. The quick workaround is to disable the traffic meter.
To disable traffic meter:
Access orbilogin.com > go to ADVANCED Tab > Advanced Setup > Traffic Meter and uncheck Traffic Meter
We appreciate all your cooperation and patience working with us. We will provide update once we have the fix firmware.
Regards,
Blanca
Community Team
I've been runing the latest firmware with DST on and traffic meter off but the issue is still persisting for most of my devices. This is the 5... 6th day of troubleshooting and the issue is not going away. Google search seems to take twice as long, and for various apps I keep getting a disconnect error. For Discord, it takes about a good 10 seconds to post in the chat, about 30 seconds to a minute just to load up the members list. If its not those issues, Discord will just disconnect and reconnect.
The workaround kind of works but it only works for about 60% of the time.
