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Forum Discussion
Internet Drops out regularly
Hi guys, I recently switched to Orbi (RBK50v2) away from my ISP supplied router. Ever since I switched my internet has not been as reliable as before. First thing I did.was updating to firmware v...
It might help if you told people what the modem is in front of this router. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
- It’s an ARRIS CM8200 cable modem supplied by NBNCo. Only one port to go into the WAN port on the Orbi.
Firebrace wrote:
It’s an ARRIS CM8200 cable modem supplied by NBNCo. Only one port to go into the WAN port on the Orbi.Sure looks like modem only. "Only one port" is no guarantee. (Think DM200.) But the specs are silent on any routering.
Did you reset the router to factory settings after the firmware flash?
New firmware sometimes introduces changes that are not compatible with the old configuration.
So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.Is it the Internet that goes off, or just the wifi? Do the LEDs over any clues? How about the logs?