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Forum Discussion

smurillo1's avatar
smurillo1
Tutor
Jul 19, 2019

Internet keeps saying offline

I just finally got everything set up and the satellites are connected but it says I'm offline.  I am able to connect to the network but no internet.  How can I get the system online.  I can connect d...
Retired_Member's avatar
Retired_Member
Jul 19, 2019

what kind of modem do you have?

  • smurillo1's avatar
    smurillo1
    Tutor
    Jul 19, 2019

    I have just the one that AT&T gave me BGW210-700

    • Retired_Member's avatar
      Retired_Member
      Jul 19, 2019

      that looks like a modem/router combo.  If you MUST use it you'll need to configure the Orbi to AP mode.  Tons of posts in here on how to do that.

      • smurillo1's avatar
        smurillo1
        Tutor
        Jul 19, 2019

        thanks i'll check it out