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Internet Offline for RBR20
Can someone tell me what could be causing the Internet Offline issue? I have an RBR20 Orbi with one satellite. Just started having issues with internet last week after a year and a half. I have reboo...
Ok, just checking to see if your modem had a built in router or not, it doesn't:
Power OFF the modem for 30 seconds then back on. While this is happening, press the reset button in back of the Orbi RBR for 15 seconds then release. Use a wired PC and web browser and walk thru the setup wizard at 192.168.1.1. This should help you get the RBR connected.
Be sure to use a good quality LAN cable. Swap out. CAT6 is recommended.
ginas wrote:Sorry I just logged into my Spectrum account and found this info on my Modem.ManufacturerUbeeModelE31U2V1
Do you get this issue intermittantly? Do you see a purple LED on the RBR20 when this happens?
If the answers are yes to those two questions, then most likely your issue is similar to this: https://community.netgear.com/t5/Orbi/Another-RBR50-Dropping-Internet-Connection/m-p/1875385/highlig...
Please try the suggested solution in that post.
The issue started last week and has been the same since it started. It is not intermittent. The lights on the router and satellite are like normal - they are not purple.I am able to access the apps on a laptop but not on the TV. The wesbite ittes happens on all devices. Orbi shows connected in my app but the Internet says offline.