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Internet Offline for RBR20
Can someone tell me what could be causing the Internet Offline issue? I have an RBR20 Orbi with one satellite. Just started having issues with internet last week after a year and a half. I have reboo...
Ok, just checking to see if your modem had a built in router or not, it doesn't:
Power OFF the modem for 30 seconds then back on. While this is happening, press the reset button in back of the Orbi RBR for 15 seconds then release. Use a wired PC and web browser and walk thru the setup wizard at 192.168.1.1. This should help you get the RBR connected.
Be sure to use a good quality LAN cable. Swap out. CAT6 is recommended.
ginas wrote:Sorry I just logged into my Spectrum account and found this info on my Modem.ManufacturerUbeeModelE31U2V1
What Spectrum modem/router do you have in front of Orbi?
It is a PC20 ... is there any other info you need on it?
This doesn't seem to match a modem model or Manufacturer name.
Can you be more specific about the modem model# and it's manufacturer? Or is the Orbi router connected to a wall jack?
ginas wrote:It is a PC20 ... is there any other info you need on it?
- Sorry I just logged into my Spectrum account and found this info on my Modem.ManufacturerUbeeModelE31U2V1
Ok, just checking to see if your modem had a built in router or not, it doesn't:
Power OFF the modem for 30 seconds then back on. While this is happening, press the reset button in back of the Orbi RBR for 15 seconds then release. Use a wired PC and web browser and walk thru the setup wizard at 192.168.1.1. This should help you get the RBR connected.
Be sure to use a good quality LAN cable. Swap out. CAT6 is recommended.
ginas wrote:Sorry I just logged into my Spectrum account and found this info on my Modem.ManufacturerUbeeModelE31U2V1