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Forum Discussion
Internet speed cut in half by Orbi
Hi all. Hoping someone can help me get to the bottom of "slow" internet speeds. I have a gigabyte speed fiber connection (no modem, box outside house), and when testing the speed directly from th...
Answers follow:What is the Mfr and model# of the ISP modem the NG router is connected too?
- There is no modem, just the NT box outside the house and a direct connection via the RJ45 jack .
Have you factory reset the RBR and setup from scratch and with out enableding ont the onboard speed test, Traffic Meter or Access controls, speed tested with a wired PC thru the RBR?
- I have factory reset the RBR (and both satellites) more times than I like to think about. I've never enabled Traffic Meter or Acess controls, but I have not speed tested a PC wired through the router fresh off a reset.
You might try disabling SIP ALG and set OPEN for NAT Filter and see if this helps any.
- Will give it a shot.
I recommend that you open a support ticket as well: https://www.netgear.com/mynetgear/registration/login.aspx
- Will do
Thanks much for the suggestions.
Let us know the results of a wired speed test thru the RBR with a PC when you have time.
FURRYe38 wrote:Let us know the results of a wired speed test thru the RBR with a PC when you have time.
Will do. By the way, opening a support ticket with Netgear doesn't seem to be an option, as I've had the Orbi since last August.
Ok, probably out of the warranty period. You can certainly send a PM to Blanca_O and Christian_R.