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Forum Discussion
Internet Speed Drops Suddenly
I have an Orbi Router and Satellite running the .34 firmware. My Wi-Fi Smart TV, work laptop, Android phones all work perfectly fine. My Windows 10 laptop, though, does not. It connects just ...
Happening with my iPhone and iPad all the time. Not sure what is the cause yet. Running .34 firmware, too. I hope they will resolve it with the next update.
Interesting.
I'm curious, how do you know that it's dropping on those devices? Are you using an app or website to confirm what the drop is?
It's "good" news for me (and you) because with all the pieces of the puzzle it could be, it's good to know it's not just iPads or not just Windows 10 laptops. I'm fairly certain it's some software defect in the router itself but would never be able to prove that myself, so yes, I'm hopeful that Netgear is working on this one.
Our engineers are aware of the issues with IOS devices and are working to fix this. I do not have a ETA on the fix or firmware but I will post when I hear something about this.
DarrenM
By that, I'll assume you don't know of that issue on Windows 10 :smileyindifferent:
By way of troubleshooting, I bought a Netgear A6100 Dual-band USB Network Card to test with. It's only been, oh...24 hours of online time but I haven't had a problem yet. Perhaps Orbi doesn't work as well with an 802.11n card built into my laptop.
I'll do my best to remember to update this thread in a week or so about whether I've additional problems.
