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Forum Discussion
Internet Speed Drops Suddenly
I have an Orbi Router and Satellite running the .34 firmware. My Wi-Fi Smart TV, work laptop, Android phones all work perfectly fine. My Windows 10 laptop, though, does not. It connects just ...
I started a tread about speed dropping also, it only seems to happen to me when my devices switch to the sat unit! The funny part is! When I look at the sat unit after a reboot, I get a blue light, and the status page says my connection is good (blue) but if I go where my router is and my phone switches back my speed bumps right back up! I dunno what could be causing this! As there is no way to change any major settings in the sat unit!! Hey billcook do you notice this issue when ur connected to the sat unit or the router? Am wondering if your experiencing the same issue I am having!
This test was done on my iPhone 7 plus and I haven't moved off my bed! Lol 😂😂 took that test after I notice my fb video playback started to buffer. Both test was done same day, just a few mins or hours apart and there is a serious problem there dunno why the sat unit does that but yea router works fine tho
Mgomez85 For me in my house, I'm either near the router or near the satellite. I'm rarely far from one or the other. So, to be honest, I just assume that's what I'm connected to (and haven't even bothered to check--I'm not even sure where to check!). In my case, it doesn't matter.
However, my suggestion to you is:
1. Contact Netgear support. You might simply have a defective Satellite unit.
2. As DarrenM notes above, Netgear is working on this or a similar issue. Tech support should be able to confirm whether or not your situation matches that and if you should therefore expect a fix.
