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Forum Discussion

billcook's avatar
billcook
Tutor
Jan 30, 2017

Internet Speed Drops Suddenly

I have an Orbi Router and Satellite running the .34 firmware.   My Wi-Fi Smart TV, work laptop, Android phones all work perfectly fine.   My Windows 10 laptop, though, does not. It connects just ...
Troubleshooting
Mgomez85's avatar
Mgomez85
Apprentice
Feb 12, 2017
Hey bill my sat unit is not defective, its brand new, I just recently replace it with a bad unit so I know it's not defective, also the problem only seems to be affecting iOS devices, not other devices on my system so if I was to make a educated guess I'll say it seems to a software issue instead of a hardware, guess I gotta wait for those firmware that's coming been months now and still haven't seen a update, I hope that new firmware involves a lot of fixes since it's taking forever đŸ˜©
  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Feb 14, 2017

    NETGEAR is aware of an issue affecting some users where wireless client devices frequently disconnect/reconnect from the Orbi WiFi network. We’re actively working on the issue and hope to have a solution soon.

     

    Thank You

    DarrenM