Forum Discussion

Tutor

Jan 30, 2017

Internet Speed Drops Suddenly

I have an Orbi Router and Satellite running the .34 firmware. My Wi-Fi Smart TV, work laptop, Android phones all work perfectly fine. My Windows 10 laptop, though, does not. It connects just ...

Troubleshooting

Mgomez85

Apprentice

Feb 12, 2017

Hey bill my sat unit is not defective, its brand new, I just recently replace it with a bad unit so I know it's not defective, also the problem only seems to be affecting iOS devices, not other devices on my system so if I was to make a educated guess I'll say it seems to a software issue instead of a hardware, guess I gotta wait for those firmware that's coming been months now and still haven't seen a update, I hope that new firmware involves a lot of fixes since it's taking forever 😩

DarrenM

Sr. NETGEAR Moderator

Feb 14, 2017

NETGEAR is aware of an issue affecting some users where wireless client devices frequently disconnect/reconnect from the Orbi WiFi network. We’re actively working on the issue and hope to have a solution soon.

Thank You

DarrenM