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Forum Discussion
narvakumar
Apr 07, 2020Aspirant
Internet Speed not as per the ISP
HI, I have 50 mbps connection from ISP. But, I am getting only 0.6 mbps download and 22 mbps upload. I have updated to current firmware 2.3.5.30 still issue not solved. Regards/Narva
narvakumar
Apr 07, 2020Aspirant
Hi,
Following arethe details requested.
1. What modem do you have? (model number) Product> RBR20 Model > AC2200 Orbi Micro Router
2. What router system are you using? Product> RBR20 Model > AC2200 Orbi Micro Router
3. how are you testing? wired? wireless? using the built in app or using your own app? I'd highly recommend testing wired for the most reliable results.
When I testing the connection directly from the Model to Laptop the speed is 50 mbps, but when I am trying to access the Wireless through Orbi download is less than 0.5 mbps
Regards/Narva
FURRYe38
Apr 07, 2020Guru - Experienced User
What is the Manufacturer and model# of the ISP modem/ONT the NG router is connected too? The RBR20 is not a modem..
- narvakumarApr 07, 2020Aspirant
I am from Dubai. Etisalat is the ISP.
I do agree on that, as I said, If I connected directly to the Modem speed is acceptable. After connecting to the Router the speed is dropped.
- FURRYe38Apr 07, 2020Guru - Experienced User
What is the Manufacturer and model# of the ISP modem/ONT the NG router is connected too?
- narvakumarApr 07, 2020Aspirant
Attached the details.