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Forum Discussion
Beatle45
Aug 21, 2018Aspirant
Internet Speed RBR 40
My wifi speed at the cable modem is 200mbps. I can only get out of the Orbi 94 Mbps. Is there something I can do to get the speed out of the Orbi? The signal everywhere is pretty good, it is just the...
- Sep 10, 2018
Update
I did set up the new router that was sent. In talking with Netgear we did 3. things not sure which of the 3 worked but I went from 94mbpl to 200mbps
Here is what we did. Changed chanel on the 5mh to 48, Dumped the app from my IPad, and reinstalled and finally replace the cord between my modem and router. Only problem now is internet drops out from my Macbook, but nothing else. I guess Orbi keeps one thinking.
Beatle45
Aug 28, 2018Aspirant
Thank you for your help, it is most appreciated.
kaibab
Aug 28, 2018Aspirant
If you find a Moderator that can issue a RMA, Please let me know who one is..
Thanks
- FURRYe38Aug 28, 2018Guru - Experienced User
You'll get an RMA from NG support. Moderators can help you get in contact with NG support is all they can do.
kaibab wrote:
If you find a Moderator that can issue a RMA, Please let me know who one is..
Thanks
- Beatle45Aug 28, 2018Aspirant
I have been on the phone with technical support. We have done everything one can do to a router. I am no better ahead than I was a week ago. However they said after all of the changes we did it could take up to 4 hours for them to take effect. I have never heard of that but what do have to loose. One thing without a doubt it is the router.
- FURRYe38Aug 28, 2018Guru - Experienced User
Ya, shouldn't take that long. LOL.
Get ahold of one of the forum moderators after wards, if nothing has changed and ask for an RMA.