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Forum Discussion
LilSnoop40
Nov 11, 2017Aspirant
Internet Speed?
Hello, i have how my Orbi router/satellite combo now for about 6 months or so. not sure if i like it or what. last week i have updated my internet speed from RCN 150mbps to RCN 330mbps. i am unable...
DarrenM
Nov 13, 2017Sr. NETGEAR Moderator
First have you tested the speed coming directly from the modem to make sure the speed was actually applied and you are getting that speed? Also have you tried a factory reset on your router if you are getting the right speed?
DarrenM
LilSnoop40
Nov 14, 2017Aspirant
Yes, speeds from modem direct to laptop fine. Reset router, Saturday I bought the Nighthawk AC2600. Hooked it up tested the speed got max speed 360mbps no issues.
- DarrenMNov 14, 2017Sr. NETGEAR Moderator
You could try to factory reset the orbi unit see if that works but if the unit still not getting close to the speeds you may need to contact support.
http://www.netgear.com/support/contact.aspx
DarrenM