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Internet throttling nightly
I have Spectrum (Charter) ISP connected to a Motorola MB7621 cable modem. My ISP service plan is 400 mbps, but I am consistently finding my internet throttled to less than 100 mbps each morning. Spe...
Something to ask NG support about and see if there is any help here. IF the System really hasn't worked since you got it, maybe time to abandon it and go with something different. Sell your system to someone else if possible.
What Firmware is currently loaded?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
\What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
troutteaser wrote:I have Spectrum (Charter) ISP connected to a Motorola MB7621 cable modem. My ISP service plan is 400 mbps, but I am consistently finding my internet throttled to less than 100 mbps each morning. Spectrum has confirmed that there is no speed reduction to my area. I have replace the modem (including the model) three times thinking it was the problem. The odd thing is when I reset my modem or Orbi router my internet speed immediately goes back to 400 mbps and will stay that way until sometime overnight when it again throttles back again. Does anyone have any idea why this may be happening? Occurs on both my wired and wifi connection.
Thank you for the response. I have tried most of what you have suggested and it has not addressed this "nightly" throttling issue. See my responses below in red.
Firmware is up to date (v2.3.5.30). House is 2500 sqft and satellites are about 20 feet apart.
What channels are you using? Auto?: Was on Auto and changed to 6. Have not changed 5Ghz channel. Note the throttling is occuring for both wired and wifi.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings: Have played with all. Made no difference.
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Don't have Armor. Don't use Disney Circle. Have played with the others and no change. I don't have an option to change Coexistence to 40Mhz. I can only turn it on or off.
troutteaser wrote:Thank you for the response. I have tried most of what you have suggested and it has not addressed this "nightly" throttling issue. See my responses below in red.
Firmware is up to date (v2.3.5.30). House is 2500 sqft and satellites are about 20 feet apart. 20 feet if too close, 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto?: Was on Auto and changed to 6. Have not changed 5Ghz channel. Note the throttling is occuring for both wired and wifi.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings: Have played with all. Made no difference.
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Don't have Armor. Don't use Disney Circle. Have played with the others and no change. I don't have an option to change Coexistence to 40Mhz. I can only turn it on or off. If you uncheck the 20/40 Existance check box, this sets 40Mhz only.What happens if you disable the RBS and use just the RBR? Does the slow down still happen the next day? if it does, you may want to try downgrading the RBR to a prior version and see. V48 or V44 or v32.
Unplugged my two Orbi sattelites and so far no more throttling issues. Can anyone explain why the sattelites would create a throttling problem? I need the sattelites for coverage, so is there a fix?
Ok, this helps. At least the RBR is working by itself.
Lets try connecting just 1 of the RBS to the RBR. Lets see if the problem appears with just one RBS online. Besure to place this RBS out at least 30 feet or more.
troutteaser wrote:Firmware is up to date (v2.3.5.30).
Has your Orbi ever worked well? FW history?
You might try back stepping your FW.
The Orbi has never really performed. The FW rollback seems like a step backwards. I wouldn't even know where to start and suspect going down that path would be months of trial and error. At this point I'm looking for solutions, inclusive of going to another manufacturer.
Might give v44 a try on both RBS and RBR. After installation, factory reset both units and setup from scratch. Might keep the RBS off and just test the RBR. IF this doesn't work, sounds like the system hasn't really worked and may have been a bad unit from the get go. Maybe time to ask NG for an RMA if possible.