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Forum Discussion
troutteaser
Aug 07, 2019Guide
Internet throttling nightly
I have Spectrum (Charter) ISP connected to a Motorola MB7621 cable modem. My ISP service plan is 400 mbps, but I am consistently finding my internet throttled to less than 100 mbps each morning. Spe...
- Aug 26, 2019
Something to ask NG support about and see if there is any help here. IF the System really hasn't worked since you got it, maybe time to abandon it and go with something different. Sell your system to someone else if possible.
troutteaser
Aug 07, 2019Guide
Thank you for the response. I have tried most of what you have suggested and it has not addressed this "nightly" throttling issue. See my responses below in red.
Firmware is up to date (v2.3.5.30). House is 2500 sqft and satellites are about 20 feet apart.
What channels are you using? Auto?: Was on Auto and changed to 6. Have not changed 5Ghz channel. Note the throttling is occuring for both wired and wifi.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings: Have played with all. Made no difference.
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Don't have Armor. Don't use Disney Circle. Have played with the others and no change. I don't have an option to change Coexistence to 40Mhz. I can only turn it on or off.
FURRYe38
Aug 07, 2019Guru - Experienced User
troutteaser wrote:Thank you for the response. I have tried most of what you have suggested and it has not addressed this "nightly" throttling issue. See my responses below in red.
Firmware is up to date (v2.3.5.30). House is 2500 sqft and satellites are about 20 feet apart. 20 feet if too close, 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.
What channels are you using? Auto?: Was on Auto and changed to 6. Have not changed 5Ghz channel. Note the throttling is occuring for both wired and wifi.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings: Have played with all. Made no difference.
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Don't have Armor. Don't use Disney Circle. Have played with the others and no change. I don't have an option to change Coexistence to 40Mhz. I can only turn it on or off. If you uncheck the 20/40 Existance check box, this sets 40Mhz only.
What happens if you disable the RBS and use just the RBR? Does the slow down still happen the next day? if it does, you may want to try downgrading the RBR to a prior version and see. V48 or V44 or v32.
- troutteaserAug 08, 2019Guide
Unplugged my two Orbi sattelites and so far no more throttling issues. Can anyone explain why the sattelites would create a throttling problem? I need the sattelites for coverage, so is there a fix?
- FURRYe38Aug 08, 2019Guru - Experienced User
Ok, this helps. At least the RBR is working by itself.
Lets try connecting just 1 of the RBS to the RBR. Lets see if the problem appears with just one RBS online. Besure to place this RBS out at least 30 feet or more.
- troutteaserAug 09, 2019Guide
Plugged in one of the sattelites on opposite side of home (>30 feet) worked fine all day, but again found my internet service throttled back in the morning. I don't know what is going on between the RBR and RBS. I have no events logged on my modem. I do see one of my twentyfour channels that has ~2100 uncorrected packets. Again, when I reboot the Orbi all is fine until the next morning when I find my system is throttled again.