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Solved
Internet throttling nightly
I have Spectrum (Charter) ISP connected to a Motorola MB7621 cable modem. My ISP service plan is 400 mbps, but I am consistently finding my internet throttled to less than 100 mbps each morning. Spe...
Something to ask NG support about and see if there is any help here. IF the System really hasn't worked since you got it, maybe time to abandon it and go with something different. Sell your system to someone else if possible.
Plugged in one of the sattelites on opposite side of home (>30 feet) worked fine all day, but again found my internet service throttled back in the morning. I don't know what is going on between the RBR and RBS. I have no events logged on my modem. I do see one of my twentyfour channels that has ~2100 uncorrected packets. Again, when I reboot the Orbi all is fine until the next morning when I find my system is throttled again.
Sounds like the RBS is causing problems.
Try this, turn OFF the RBS.
Then go in to the RBRs web page and select remove or disconnect for the RBS seen in connected clients.
Factory reset the RBS. When the top ring is slowly pulsating WHITE, press the sync button on the RBS and RBR and let it re-add. You can do this in the same room as the RBR then once it's added, place back in remote location.
If the same problem happens again, I would make contact with NG support and see if you can get some help on this. Seems like the RBS is causing this since you tested with out them and the RBR remains good in that configuration.
Factory reset did not resolve the throttling issue. Since I am outside of NG's very small window of free technical support I have opted to take a chance at having both of my Orbi satellites replaced under warranty. Of course, in typical NG fashion they couldn't send me both satellites under one RMA number, so I have to pay shipping charges for each unit. If this doesn't work I will likely bite the bullet and switch to another mesh router manufacturer with better technical support. Sad, but just thinking about paying $90 to have NG "try" and figure out why their POS unit isn't working infuriates me.
Let us know how the RMA RBSs work. Hopefully this will fix it.
After trying all of the community recommended settings, firmware updates, ISP service checks, cable checks I have to admit Netgear's Orbi has defeated me. I was hopefull that the new RBS30's would resolve my throtling issue, but after a week of semi-steady state operation the random throttling has returned. Sometimes it clears itself and othertimes it does not.
I know this is a NG community, but if folks have recommendations for other mesh router systems that have shown consistent operation and consistent high quality voice & video for webconference calls, I would be interested.