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Internet throttling nightly
I have Spectrum (Charter) ISP connected to a Motorola MB7621 cable modem. My ISP service plan is 400 mbps, but I am consistently finding my internet throttled to less than 100 mbps each morning. Spe...
Something to ask NG support about and see if there is any help here. IF the System really hasn't worked since you got it, maybe time to abandon it and go with something different. Sell your system to someone else if possible.
Thank you for the response. I have tried most of what you have suggested and it has not addressed this "nightly" throttling issue. See my responses below in red.
Firmware is up to date (v2.3.5.30). House is 2500 sqft and satellites are about 20 feet apart.
What channels are you using? Auto?: Was on Auto and changed to 6. Have not changed 5Ghz channel. Note the throttling is occuring for both wired and wifi.
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings: Have played with all. Made no difference.
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s). Don't have Armor. Don't use Disney Circle. Have played with the others and no change. I don't have an option to change Coexistence to 40Mhz. I can only turn it on or off.
troutteaser wrote:
Firmware is up to date (v2.3.5.30).
Has your Orbi ever worked well? FW history?
You might try back stepping your FW.
The Orbi has never really performed. The FW rollback seems like a step backwards. I wouldn't even know where to start and suspect going down that path would be months of trial and error. At this point I'm looking for solutions, inclusive of going to another manufacturer.
Might give v44 a try on both RBS and RBR. After installation, factory reset both units and setup from scratch. Might keep the RBS off and just test the RBR. IF this doesn't work, sounds like the system hasn't really worked and may have been a bad unit from the get go. Maybe time to ask NG for an RMA if possible.
FURRYe38 wrote:Might give v44 a try on both RBS and RBR. After installation, factory reset both units and setup from scratch. Might keep the RBS off and just test the RBR. IF this doesn't work, sounds like the system hasn't really worked and may have been a bad unit from the get go. Maybe time to ask NG for an RMA if possible.
Current FW RBR40: v2.3.5.30
Current FW RBW30: v2.3.5.6
I'm assuming you're suggesting I revert to V2.3.1.44 for the RBR40. I don't see that this FW version applies to the RBW30. What are you FW do you suggest for the RBW30? Just curious what it is about version 44 that makes you recommend it over the current FW?
Also know that the throttling issue appears to be related to the satellites. When the satellites are taking offline I do not have this issue. I have already replaced the satellites once and the throttling has returned.
troutteaser wrote:The Orbi has never really performed. The FW rollback seems like a step backwards. I wouldn't even know where to start and suspect going down that path would be months of trial and error. At this point I'm looking for solutions, inclusive of going to another manufacturer.
Not necessarily. Without knowing your FW history and how you got where you are recommedations are difficult. If you're running the FW v2.3.5.30 it's known to have problems and a revert will help and is NOT a step backwards.
Look for user CB01 on here for they just did a revert and it WORKED. No factory reset no sending the ORBI back.