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Forum Discussion
troutteaser
Aug 07, 2019Guide
Internet throttling nightly
I have Spectrum (Charter) ISP connected to a Motorola MB7621 cable modem. My ISP service plan is 400 mbps, but I am consistently finding my internet throttled to less than 100 mbps each morning. Spe...
- Aug 26, 2019
Something to ask NG support about and see if there is any help here. IF the System really hasn't worked since you got it, maybe time to abandon it and go with something different. Sell your system to someone else if possible.
troutteaser
Aug 23, 2019Guide
FURRYe38 wrote:Might give v44 a try on both RBS and RBR. After installation, factory reset both units and setup from scratch. Might keep the RBS off and just test the RBR. IF this doesn't work, sounds like the system hasn't really worked and may have been a bad unit from the get go. Maybe time to ask NG for an RMA if possible.
Current FW RBR40: v2.3.5.30
Current FW RBW30: v2.3.5.6
I'm assuming you're suggesting I revert to V2.3.1.44 for the RBR40. I don't see that this FW version applies to the RBW30. What are you FW do you suggest for the RBW30? Just curious what it is about version 44 that makes you recommend it over the current FW?
Also know that the throttling issue appears to be related to the satellites. When the satellites are taking offline I do not have this issue. I have already replaced the satellites once and the throttling has returned.
FURRYe38
Aug 23, 2019Guru - Experienced User
If the problem is only with the RBWs and doesn't happens when there OFF, I would presume something with the RBWs is being problematic. Seen others with issues with these RBWs. Wondering if using RBS units would help or continue with this problem.
troutteaser wrote:
FURRYe38 wrote:Might give v44 a try on both RBS and RBR. After installation, factory reset both units and setup from scratch. Might keep the RBS off and just test the RBR. IF this doesn't work, sounds like the system hasn't really worked and may have been a bad unit from the get go. Maybe time to ask NG for an RMA if possible.
Current FW RBR40: v2.3.5.30
Current FW RBW30: v2.3.5.6
I'm assuming you're suggesting I revert to V2.3.1.44 for the RBR40. I don't see that this FW version applies to the RBW30. What are you FW do you suggest for the RBW30? Just curious what it is about version 44 that makes you recommend it over the current FW?
Also know that the throttling issue appears to be related to the satellites. When the satellites are taking offline I do not have this issue. I have already replaced the satellites once and the throttling has returned.
- troutteaserAug 26, 2019Guide
I appreciate your knowledge and advice. That's the $450 question. I could buy a couple of RBS50 satellites from Amazon and see if that corrects the throttling, but I am so turned off by Netgear that I dred investing more time and money into what has become a painful experience.
- FURRYe38Aug 26, 2019Guru - Experienced User
Something to ask NG support about and see if there is any help here. IF the System really hasn't worked since you got it, maybe time to abandon it and go with something different. Sell your system to someone else if possible.