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Forum Discussion
Interuption after power surge
Model RBK 43 Just had a lightning strike with a power surge. My computer shows no access. The unit is solid purple. Is there an easy reset? The satellite units worked for several minutes and then...
Press in the reset button in back of the RBR and RBS for 15 seconds then let go. What for the top LED ring to slowly pulsate WHITE. With a wired PC, walk thru the setup wizard at orbilogin.com or 192.168.1.1...
Use a paper clip unfolded to press in the button.
- I used the a paper clip. Now the unit is solid white? Do I need to do something else?
Held the button in for 15 seconds?
Disconnect the Modem cable and ALL other LAN cables from the RBR and try 15 seconds again. See if the top LED will get to a slow pulsating WHITE ring on top.
IF this fails, I would contact NG support:https://www.netgear.com/mynetgear/registration/login.aspx
- The light pulsates white for about 10 seconds then stays white?
As it pulsates do I need tondo something
Else