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Forum Discussion
Jiheffe2
Apr 20, 2018Aspirant
iOS app can't find new Orbi
Ok, not a huge issue as I can access the Orbi admin interface using www.orbilogin.com or directly 192.188.x.x... But nevertheless... After installing the Orbi system (1 Router, 1 Satelite) in AP ...
DarrenM
Aug 03, 2018Sr. NETGEAR Moderator
Have you tried taking your IOS device close to the main Orbi router then trying the setup? also are you running the orbi in router mode or AP mode? and what modem is the orbi connected to?
DarrenM
rtpub88
Aug 06, 2018Aspirant
I set up my Orbi in Router mode and I have a ethernet cable connecting it's WAN port to the modem (Huawei HG8045). I tried initially with the Orbi app and I was literally sitting next to my Orbi when I set it up; the app connected to the Orbi router (straight out of the box) fine (with default settings), and midway through the setup it somehow lost the connection (wouldn't connect again; but I connected to it via web admin UI on my computer just fine...), I wasn't sure what caused the problem, it could either be the change of SSID or the subnet that caused it.
Now that the device is running fine (I can connect to it via web UI), I don't wanna risk setting it up all over again just to get the app working...