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Forum Discussion
iOS app can't find new Orbi
Ok, not a huge issue as I can access the Orbi admin interface using www.orbilogin.com or directly 192.188.x.x... But nevertheless... After installing the Orbi system (1 Router, 1 Satelite) in AP ...
Have you turned on Remote Management on the Router?
You have two routers on the line so this is reason why I posted about your modem. It's not recommended to have two routers on the same line.
rtpub88 wrote:
FURRYe38, thanks for the info. but I do not have the problem of using the router (all my devices can connect to the Orbi and access Internet just fine). I have similar issue as the original poster, i.e. 1 Orbi Router + 1 Orbi Satellite setup and running fine, can access admin interface via web with browsers (both desktops & mobile devices), connections are strong, all devices accessing Internet with no problem. THE ONLY THING THAT DOESN'T WORK IS the Orbi app, which keeps saying that it CANNOT FIND the Orbi router!!! I think the only time it does connects is when the Orbi router is at its default state (i.e. factory reset), and once I changed SSID & subnet from the defaults, the Orbi app refuses to connect...
This is NOT a huge issue, but it would be convenient to be able to manage the Orbi devices via the specialized app...
I don't think I have another router besides the Orbi ones... anyway, it isn't a big issue (things are working alright excep the app) so I'll come back again when I have the time, thank you for your patience and effort in helping me!
FURRYe38 wrote:
Have you turned on Remote Management on the Router?
You have two routers on the line so this is reason why I posted about your modem. It's not recommended to have two routers on the same line.
rtpub88 wrote:
FURRYe38, thanks for the info. but I do not have the problem of using the router (all my devices can connect to the Orbi and access Internet just fine). I have similar issue as the original poster, i.e. 1 Orbi Router + 1 Orbi Satellite setup and running fine, can access admin interface via web with browsers (both desktops & mobile devices), connections are strong, all devices accessing Internet with no problem. THE ONLY THING THAT DOESN'T WORK IS the Orbi app, which keeps saying that it CANNOT FIND the Orbi router!!! I think the only time it does connects is when the Orbi router is at its default state (i.e. factory reset), and once I changed SSID & subnet from the defaults, the Orbi app refuses to connect...
This is NOT a huge issue, but it would be convenient to be able to manage the Orbi devices via the specialized app...
You mentioned have a (Huawei HG8045). This is a modem with built in router. Reason why I posted about it.