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Forum Discussion

shmontgomery's avatar
shmontgomery
Guide
Jul 03, 2017
Solved

iOS Connectivity Issue

I've seen old threads on this but haven't seen a solution yet.  I contacted help desk on this in May but never received a response. My iPad keeps intermittently getting disconnected. Earliest thread ...
Troubleshooting
  • DarrenM's avatar
    DarrenM
    Jul 11, 2017

    Hello Everyone

     

    We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.

     

    https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18

     

    If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.

     

    http://www.netgear.com/support/contact.aspx

     

    Thanks

    DarrenM

JMU1998's avatar
JMU1998
Luminary
Jul 04, 2017

This is a known issue, hope the Beta Firmware being tested addresses this has been going on and well known since the very first Firmware.