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Forum Discussion
shmontgomery
Jul 03, 2017Guide
iOS Connectivity Issue
I've seen old threads on this but haven't seen a solution yet. I contacted help desk on this in May but never received a response. My iPad keeps intermittently getting disconnected. Earliest thread ...
- Jul 11, 2017
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM
DarrenM
Jul 06, 2017Sr. NETGEAR Moderator
We do have a beta firmware that addresses the drop outs of devices if you would like to try it send me a PM.
DarrenM
- DarrenMJul 11, 2017Sr. NETGEAR Moderator
Hello Everyone
We have release firmware version 1.12.0.18 this firmware has fixes for disconnects and many more I posted the release notes below.
https://kb.netgear.com/000044171/RBR50-Firmware-Version-1-12-0-18
If you are still having issues after updating your Orbi unit you may want to factory reset the Orbi and test again. If you are still having disconnect issues or other issues with this firmware please create a new thread or contact our support team.
http://www.netgear.com/support/contact.aspx
Thanks
DarrenM