NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
IOS device changed from Allow to Block status
An iOS device used for as long as I've had the Orbi system installed (about two years) was switched from ALLOW to BLOCK status in Access Control. Here's what the log show: [Access Control] Device (d...
Could you please humor me and answer two questions:
- Do you have Access Control turned on?
- Do you use the Orbi "app" as well as the web interface?
I have a suspicion that sometimes using the app in a certain way turns on Access Control without the user realizing it. I use the app so seldom that this suspicion hasn't been worth investigating.
Thank you CrimpOn for your quick response.
Access Control is always ON, except when we have visitors; and turned back on again when they leave. So yes, Access Control was turned on, with that iOS device shown in ALLOW status for months; and all of a sudden, it was blocked.
Yes, I use the Orbi app sometimes; and other times I use the Orbi Web page.
Thanks for answering. I wonder what experiment would validate (or disprove) my hypothesis about the "app" as the culprit. Maybe disconnect a device by turning it off. Open the app and bring up (what?). Then, turn the device back on and see if it gets blocked. Looks like there will be no easy answer.
My "take-away" is that any time a device "goes weird", I should pull up the Orbi administration and see if it has mysteriously been "Paused" (the app) or "Blocked" (web). My rant for today: WHY does Netgear not notice/care that their programmers assign different names to what should be the same thing? ("Attached Devices" on the router. "Connected Devices" on the satellite. "Blocked" vs. "Paused")
Orbi-Roc wrote:Access Control is always ON, except when we have visitors; and turned back on again when they leave.
Just asking: when visitors come, do they use "Guest" or your primary WiFi password?
Even if Access Control is turned off, a device has to enter a correct Orbi WiFi password (primary or Guest) in order to connect.
CrimpOn -- They connect to the Guess network, which uses a different password than the primary WiFi network.
Yes, I realize that Access Control does not negate the need to key-in a password to access the network. Notwithsanding, having Access Control turned ON and all new devices blocked may stop hackers from getting in. If I don't recognize a new device as being bona fide, it remains blocked. Is my understanding correct?