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superben79's avatar
superben79
Apprentice
Dec 28, 2017

IOS slow or sometime no connection after 2.1.1.16 update

everything else are fine (like mac, xbox, IoT), but iphones and ipads sometimes are slow or no connection. Tried restarting IOS devices or Orbi. same.

 

Anyone have this issue? 

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Do you have beamforming and mumimo enabled? also have you tried to disable the 20/40 mhz in the advanced wireless settings?

     

    DarrenM

    • jaygalvin's avatar
      jaygalvin
      Aspirant

      ORBI OS 2.1.1.16

      a) When you give this kind of answer please let frustrated users know they can't fix this with Netgear Genie.   Why is that app so brain dead?  It would have been trivial to have a URL link since most users use the address bar and search bar as one.   Oh, I forgot, Netgear is stuck in 2012 land.

      b) and how about: should beamforming and mumimo be enabled?    





      DarrenM wrote:

      Do you have beamforming and mumimo enabled? also have you tried to disable the 20/40 mhz in the advanced wireless settings?

       

      DarrenM