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Forum Discussion
iPad Pro location services not work on Orbi WiFi network
I have Spectrum high speed internet with a Cisco modem connected to Orbi router. All my devices (iPhones, AppleTV, MacBook) connect to the internet and work perfectly except for my iPad Pro. When con...
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
- Latest Orbi firmware
Technicolor DPC3216 with Spectrum Spectrum technicolor dpc3216 > ng orbi rbr20
additional satellites NG rbs20, rbs50y
Thanks for the info. The Cisco is definitely "only a modem" (no WiFi, no router functions) so one potential variable is off the table.
I have run across a number of internet comments regarding how "location services" work, specifically on the iPad WiFi only models. Several aviation apps, for example, say definitely, "will not work on a WiFi only iPad because the WiFi iPad does NOT have a GPS, whereas the cellular iPad does a GPS chip."
This is relevant because it seems to be that Apple somehow collects information about where WiFi Access Points are (by MAC address) and gradually builds a master database, and that at times the database does not update very fast. iPhones, of course, have GPS chips in them. Here's a post from three years ago: https://macmost.com/forum/how-do-i-update-my-current-location-in-apples-database.html
I have had this exact issue.. and did everything on several iPad's in the house to make it work.
If I went to any other WIFI, location would work.. So it was either my ISP or the Orbi. I finally got it working this morning.
I ended up backing up my config file through the Web UI on the Oribi. Then doing a full reset and restore of the config file that I downloaded. Now locations are working on all of my iPad applications. Hopefully that will work for you as well.
