NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Rusty105
Jul 18, 2019Aspirant
iPad Pro location services not work on Orbi WiFi network
I have Spectrum high speed internet with a Cisco modem connected to Orbi router. All my devices (iPhones, AppleTV, MacBook) connect to the internet and work perfectly except for my iPad Pro. When con...
FURRYe38
Jul 18, 2019Guru - Experienced User
What Firmware is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Rusty105
Jul 19, 2019Aspirant
Spectrum technicolor dpc3216 > ng orbi rbr20
additional satellites NG rbs20, rbs50y
- CrimpOnJul 19, 2019Guru - Experienced User
Thanks for the info. The Cisco is definitely "only a modem" (no WiFi, no router functions) so one potential variable is off the table.
I have run across a number of internet comments regarding how "location services" work, specifically on the iPad WiFi only models. Several aviation apps, for example, say definitely, "will not work on a WiFi only iPad because the WiFi iPad does NOT have a GPS, whereas the cellular iPad does a GPS chip."
This is relevant because it seems to be that Apple somehow collects information about where WiFi Access Points are (by MAC address) and gradually builds a master database, and that at times the database does not update very fast. iPhones, of course, have GPS chips in them. Here's a post from three years ago: https://macmost.com/forum/how-do-i-update-my-current-location-in-apples-database.html
- TimtechJul 19, 2019Apprentice
I have had this exact issue.. and did everything on several iPad's in the house to make it work.
If I went to any other WIFI, location would work.. So it was either my ISP or the Orbi. I finally got it working this morning.
I ended up backing up my config file through the Web UI on the Oribi. Then doing a full reset and restore of the config file that I downloaded. Now locations are working on all of my iPad applications. Hopefully that will work for you as well.
- TimtechJul 19, 2019ApprenticeWeird. I see my location updated on all my devices in find my iPhone but hasn’t since restoring my back up config.
Still digging in