NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
iPadOS devices sometimes looses connection with RBR50
Having a strange issue at home and don't know if it's related to my iPad or my RBR50. I own an iPad 8, my wife a 7 and daughter an old Air 2. All three iPads are always at home, connected to ...
I indeed switched on the data counter on the RBR. I wasn't aware about the issue around it and it gave me a crazy problem.
I think this topic can be closed. I bought a new iPad Air 2022 and for the time being, this device doesn't gives problems.
In the future I think the old iPad will be used as a central homekit control panel and will be continuously on the charger.
In the mean time, Apple released iPadOS16.4.1. I read somewhere on reddit this could solve some connection issues. Further experiments are necessary.
Be sure that any WiFi Private IP address is disabled on Apple mobile devices if present:
Doesn't need to be enabled while at home.
If other Apple devices are working and the one particular one isn't, maybe something with the device rather than Orbi. Would be something to contact Apple about.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
How many RBS are deployed?
What is the size of your home? Sq Ft?
What is the distance between the router and 📡 satellite(s)? 30 feet or more is recommended in between RBR and RBS🛰️ to begin with depending upon building materials when wirelessly connected.
Try disabling the following and see:
Armor, Smart Parental Controls or Circle, Traffic Meter.
One User Experience/Configuration:
https://community.netgear.com/t5/Orbi/Most-Stable-Orbi-Configuration/m-p/1941087/highlight/true#M97026
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Wow, a lot of possible tips...
I asked it to Apple and Apple communities before I posted here. They also gave me the clue to turn off the private network option. I also did this, but it didn't work. After that, I did the complete wipe of the tablet, but the "private" function was enabled again. So this is disabled now.
No free time to check all those things now. Will be something for next Sunday. I'll report back later.
thanks so far!