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iPadOS devices sometimes looses connection with RBR50
Having a strange issue at home and don't know if it's related to my iPad or my RBR50. I own an iPad 8, my wife a 7 and daughter an old Air 2. All three iPads are always at home, connected to ...
I indeed switched on the data counter on the RBR. I wasn't aware about the issue around it and it gave me a crazy problem.
I think this topic can be closed. I bought a new iPad Air 2022 and for the time being, this device doesn't gives problems.
In the future I think the old iPad will be used as a central homekit control panel and will be continuously on the charger.
In the mean time, Apple released iPadOS16.4.1. I read somewhere on reddit this could solve some connection issues. Further experiments are necessary.
Good, past weekend I had plenty of time to do some experiments and after doing those, I'll try to answer.
First things first, after posting my previous post, I connected the iPad to the wifi of my isp modem. No internet loss at all. Another positive point: my iPad's battery life has a huge increase when connecting to the isp modem. Normally the battery is empty after 5-6 days. Now, after one week, it's still on 60%. So the problem is for sure related to the Netgear.
I'll try to answer on the post of 03-14
I did a software upgrade to the last version available here on this forum. Upgraded successful my RBR and two RBS.
Did a factory restore, so the RBR is setup as a router now and not as an accesspoint. Except my login data and Wifi name and password, I let everything by default.
I did this Sunday morning, Monday morning again, battery drain on the iPad and no internet, but still reception.
Except the wifi signal of the isp modem there's no other wifi signal in my house. Switching off the wifi of the isp doesn't solve it.
Channels are on auto now, before the reset and before my first post, I already tried to switch them. Tried 1 and 11, but no succes. I had 36 on 5GHz.
house of 328sq ft. Around 25ft. between the satellites and router. But also a ceiling with ferroconcrete between 2 satellites.
After a factory restore of the router, I restarted everything as you advised.
I can try just one thing: place the iPad in a room (cellar) with absolutely no reception of the satellites.
"328sq ft" is this correct?
What happens if you turn OFF the RBS and run just the RBR alone with the pad?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
What generation is this pad and iOS version thats loaded?
Did you disable WiFi Private IP address on the pad?
Sorry, I did a wrong copy-paste this morning... It must be 1076,4 Square foot. (not that familiar with the US metric. It's 100 square meter)
It's not possible to turn off the RBS, because the RBR is in the cellar. Only on my office there could be wifi from the RBR. Therefore, I told that I have to move the iPad to the cellar where there's just wifi from RBR. I will put the iPad there tonight and tomorrow. On Thursday, I'll know more.
The Netgear runs 2.7.5.4.
Modem is a Docsis 3.1 modem from Telenet CH8568. I don't know a specific brandname. They are distributed by our Belgian ISP provider Telenet. I know they don't manufacture their own hardware, but I only find the brand "Telenet" on the box.
Ipad is an iPad 8, running iPadOS 16.3.1.
Wifi Private IP has been disabled.
Cellar would not be a recommended placement location for any WiFi router. Based on any concrete, steel or rock in the area, would cause problems with wifi signal coverage from this area. The RBR should be on main level floor thats recommended.
The modem seems to be gateway modem with built in router and wifi as well. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktopTry option #2 first...
I know about the Cellar, but everything like Coax cable, switches, electricity etc is centralized in my cellar. It's not possible to install the ISP modem somewhere else. The cellar is also my hobby room, so I like to have stable wifi at that location.
But, the satellites are connected by fixed LAN to the RBR. The two satellites do cover my entire house. Because they're connected by fixed LAN cable to the RBR, there will be no problem, will it?
It's not possible to bridge a Telenet modem. I can configure the DMZ, this is no problem. But before last Sunday, the RBR was configured as AP and my iPad has exactly the same behavior... Knowing that, is it worth the risk to disable the ISP's firewall by using the DMZ?