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joeappleorbi's avatar
joeappleorbi
Aspirant
Apr 25, 2023

Iphone 14 pro max

i tried this but it did not help me. my orbi has been great until now….

3 Replies

  • What NG product and product model are you referring too? 

     


    joeappleorbi wrote:

    i tried this but it did not help me. my orbi has been great until now….


     

  • KevinLiT's avatar
    KevinLiT
    NETGEAR Moderator

    Hello joeappleorbi ,

     

    Welcome to the NETGEAR Community!

     

    This issue is usually caused by a security feature on the iOS platform. Please try turning off the Private IP address on your iPhone14 and then connect to your Orbi network.

    To turn off the Private IP address please follow the directions listed below:

    Open "Settings"
    "Wi-Fi"
    Select the "i" icon next to your connected network
    Toggle off "Private Wi-Fi Address"
     

    (A restart may be required if you are unable to connect after turning off your Private Wi-Fi Address.)


    Best,
    Kevin
    Community Team