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Forum Discussion
Kajmon
Apr 15, 2020Aspirant
iphone and all ios devices are not backup since I got Orbi Router
Hi, I got new Orbi RBR50 router & one speaker satellite 3/26. Since then, all my iphone & ipads are not backing up. They all automatically backup to icloud before. I tried 'Maunal back up', Turn on...
FURRYe38
Apr 15, 2020Guru - Experienced User
Are you using the same SSID name and PW on the Orbi system from the prior wifi router?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
- KajmonApr 15, 2020Aspirant
Are you using the same SSID name and PW on the Orbi system from the prior wifi router?
-> No, I changed. I took default name - ORBI39 & make new passowrd.
What Firmware version is currently loaded?
-> Router Firmware Version V2.5.1.8
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?->Optimum is my internet provider. Modem is Arris TM1602A .
Thank you very much for help!!!!!
- FURRYe38Apr 15, 2020Guru - Experienced User
Try the prior SSID Name and PW? I would recommend not using the default SSID name. Thats mostly to get the system setup initially and users are encouraged to set a different SSID name.
- KajmonApr 15, 2020Aspirant
I changed SSID Name and PW to my old one to try just now. But it is still not working.
It says 'the last backup could not be completed becasue of poor network conditions'. :(
Any suggestion?
Thank you very much for your help!!