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Forum Discussion

jrref's avatar
jrref
Tutor
Oct 21, 2017
Solved

iPhone not staying connected at 5Ghz

I have a 2,000 sq ft town home and the RBR50 without satellites works great. I've used the satellite solution at our church so i'm familiar with successfully installing Orbi.   I feel this solution...
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Oct 23, 2017

Have you tried to enable the fast roaming feature to see if that will get the device to switch?

 

DarrenM

  • jrref's avatar
    jrref
    Tutor
    Oct 24, 2017

    I have the 2.0 software and left fast roaming at it's default of OFF. This morning i turned it on and will report back. What does this feature actually do?

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Oct 25, 2017

      It just makes it so devices will switch between orbi units easier some devices have a hard time when moving between the units .

       

      DarrenM

      • jrref's avatar
        jrref
        Tutor
        Oct 25, 2017
        So I tried this for a day now and it seems to have solved the problem. Thanks.