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Forum Discussion
RDSp
May 16, 2021Tutor
IPhone showing as satellite on Orbi app
Why, after 4 miserable months with the pos RBK750S system, does my wife’s iPhone 7 suddenly show up as a satellite on the Network Map of the Orbi app? I am not aware of any setting changes to the net...
RDSp
May 16, 2021Tutor
The issue isn't the name. The iPhone is showing up as a satellite on the Network Map of the app. I have 2 satellites. The network map shows three with one being my wife's iphone (under the name of iPhone-2).
- michaelkenwardMay 16, 2021Guru - Experienced User
RDSp wrote:
The issue isn't the name. The iPhone is showing up as a satellite on the Network Map of the app. I have 2 satellites. The network map shows three with one being my wife's iphone (under the name of iPhone-2).
Did you try the move I suggested?
That is not just about editing the name. You can pick what the device is and edit it to change the icon and description.
Follow the trail:
Map > Router > Devices > The iPhone > Edit > Edit Icon > Take your pick
If that isn't what you want to do, may you could provide some more details.
A screenshot would help.
- RDSpMay 17, 2021Tutor
I appreciate you trying to help me out, and I apologize for my limited knowledge. I triked what you suggested, but all of the editable options (connection type, device type, IP address, MAC address, connected route, link rate) are appropriate.
The 2 satellites and the iphone 7 are in a star configuration. The map shows the iphone 7 leading to the router, although it is actually connected to satellite 1. All devices and the network are functioning normally as far as I can tell. Therefore, this may just be a minor annoyance.
I have the Orbi app loaded on an iphone 6 and a newer ipad. They both show the same thing.
The Network Map does not change after turning off and on the iphone 7/"satellite" and both devices which have the orbi app.
- RDSpMay 17, 2021Tutor
I tried to add an image. It showed up on my screen but did not show on the site after I hit send. Trying again.