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Forum Discussion
IPhone showing as satellite on Orbi app
Why, after 4 miserable months with the pos RBK750S system, does my wife’s iPhone 7 suddenly show up as a satellite on the Network Map of the Orbi app? I am not aware of any setting changes to the net...
The issue isn't the name. The iPhone is showing up as a satellite on the Network Map of the app. I have 2 satellites. The network map shows three with one being my wife's iphone (under the name of iPhone-2).
RDSp wrote:
The issue isn't the name. The iPhone is showing up as a satellite on the Network Map of the app. I have 2 satellites. The network map shows three with one being my wife's iphone (under the name of iPhone-2).
Did you try the move I suggested?
That is not just about editing the name. You can pick what the device is and edit it to change the icon and description.
Follow the trail:
Map > Router > Devices > The iPhone > Edit > Edit Icon > Take your pick
If that isn't what you want to do, may you could provide some more details.
A screenshot would help.
I appreciate you trying to help me out, and I apologize for my limited knowledge. I triked what you suggested, but all of the editable options (connection type, device type, IP address, MAC address, connected route, link rate) are appropriate.
The 2 satellites and the iphone 7 are in a star configuration. The map shows the iphone 7 leading to the router, although it is actually connected to satellite 1. All devices and the network are functioning normally as far as I can tell. Therefore, this may just be a minor annoyance.
I have the Orbi app loaded on an iphone 6 and a newer ipad. They both show the same thing.
The Network Map does not change after turning off and on the iphone 7/"satellite" and both devices which have the orbi app.
I tried to add an image. It showed up on my screen but did not show on the site after I hit send. Trying again.
RDSp wrote:
I appreciate you trying to help me out, and I apologize for my limited knowledge. I triked what you suggested, but all of the editable options (connection type, device type, IP address, MAC address, connected route, link rate) are appropriate.
The 2 satellites and the iphone 7 are in a star configuration. The map shows the iphone 7 leading to the router, although it is actually connected to satellite 1. All devices and the network are functioning normally as far as I can tell. Therefore, this may just be a minor annoyance.
I have the Orbi app loaded on an iphone 6 and a newer ipad. They both show the same thing.
The Network Map does not change after turning off and on the iphone 7/"satellite" and both devices which have the orbi app.
That looks like something else. A more serious issue with the setup.
Have you been through the "reset" palaver?
What does that iPhone look like in "Devices"?
You really should try that problem in the right section. Very few people here will know much about Orbi devices. My main router is an R7800. My Orbi is in AP mode.
By "reset" palaver, do you mean starting over from the beginning as if it were a new device?
I did not mean for this to end up in the Nighthawk section, but I was unfamiliar with the site which is a little obtuse. I tried to transfer it to the Orbi section. The title shows but my entry is hidden under a drop down menu so I'm not sure if anyone will see it. I will try again.
By the way, after power cycling the system, the Network Map changed. It still shows three satellites with one being the iPhone, but the phone is now at the bottom center of the map with a short solid line above the icon with the line not extending up to the router. The true satellites have a dotted line extending all the way to the router.
