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Forum Discussion
steeve725
Mar 10, 2019Guide
Iphone wont re-establish wifi connection & iphone mostly stays in 2.4ghz instead of 5.0ghz
Hi, Everyone.
I got my Orbi RBK33 yesterday. It came with the Orbi Router RBR40 and 2 plug in satellite RBW30 units.I set it up and it updated its firmware from version 2.0.0.56 to firmware 2.2...
CrimpOn
Mar 10, 2019Guru - Experienced User
Hiding the Wi-Fi SSID is not typical. Some devices have documented problems connecting to a Wi-Fi network that does not broadcast the SSID. Since the Orbi Wi-Fi requires a password to connect, most people see "no problem" broadcasting the SSID. I recommend leaving it alone.
Individual devices connect to whichever Orbi channel "seems best" at the time. 5G signal does not carry as far as 2.4G. There is a good chance that the iPhone detected the 2.4G band first and connected before the 5G band became strong enough. Over time, the Orbi and iPhone will realize that 5G offers a better connection, and the iPhone will switch bands without you doing anything. That is what all of the mesh Wi-Fi systems with a single SSID for both 2.4G and 5G attempt to make seamless to the user.