Iphone wont re-establish wifi connection & iphone mostly stays in 2.4ghz instead of 5.0ghz

I would update the RBR40 and satellites:

https://community.netgear.com/t5/Orbi/New-NetGear-Orbi-Firmware-Version-2-3-0-32-now-available/td-p/1712445/jump-to/first-unread-message

Update the satellites first then the RBR. 

What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.

What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?

Try enableding Beamforming and MIMO.

Forget the wireless network on the iphones then re-connect the iphones to the wireless SSID again.

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steeve725 wrote:

Hi, Everyone.

 

I got my Orbi RBK33 yesterday. It came with the Orbi Router RBR40 and 2 plug in satellite RBW30 units.I set it up and it updated its firmware from version 2.0.0.56 to firmware 2.2.1.210

 

I'm having an issue with devices not reconnecting to wifi if they dropped the wifi

 

I'm not tech savy, I simply know how to do a couple things, like Change the SSID (Like I did), password, hide the network, and a couple other things.

 

I don't know if this is a known issue with the Orbi, or a setting I have.

 

Today, my I noticed my ecobee 3 thermostat was not connected. I tried several times to connect to wifi, it wouldn't. I then remembered I hid the ssid and just for curiousity I un-hid my network name and I was able to reconnect the ecobee first try.

 

I then hid my network name again.

 

I left the house and came back and I noticed my Iphone 7 (ios version 12.1.4) was not connected to wifi. I tried to get it to connect and it wouldn't connect, just like the ecobee. I un-hid my network and just like before I was able to get it connected 1st try to wifi.

 

I've left the name visible and haven't had a problem since.

 

Also, I noticed a few times that when I come home my phone will automatically connect to 2.4 instead of 5.0. Is there a setting to keep that from happeneing?

 

My home is a 2 story 2122 sq ft home.

 

Thanks.

 

 

 

 

 

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