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Forum Discussion
Is a Factory Reset Sufficient to Resolve Suspected System Compromise?
My question: I'm concerned that my Orbi was compromised/hacked. If I do a factory reset is that "sufficient" to resolve a security incident? My gut is to throw the devices out because I don't know en...
Hello. The AT&T Gateway is the Pace 5268AC. I set it up to open a "pinhole" to the RBR50. The RBR50 is on a 10.X network, and the Pace is on the normal 192.168.X. I've had this configuration for a couple of years without issue. I agree it's not necessarily a problem with the Orbi, but that's where the errors were coming from. I factory reset everything and ensured the latest firmware was applied. No problems now, but still a bit nervous about using this Orbi.
Your ISP Modem already has a built in router and wifi. This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
https://kb.netgear.com/000061277/Which-features-are-disabled-on-my-Orbi-router-when-it-is-set-to-AP-Mode
I would try option #2 first or if your overly conserned, try option #3 and let the ISP gatway handle security.