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Forum Discussion
Is My CBR40 dying after only two years??
Over the last week, my CBR40 (+ one satellite) seems to be struggling. First, I'm no longer able to access via the orbi app (previous posts' suggested solutions haven't worked), only via browser. S...
Hi billForbes,
Welcome to the NETGEAR Community!!!
I understand that you are having an issue connecting your satellites to your CBR40. Please reboot your system then check for connectivity between satellites. If there is still no connection then reset your system using the 30-30-30 reset method.
For more information about factory reset please navigate to the link below:
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
Please navigate to the link below for supported connected devices:
https://kb.netgear.com/31097/How-many-devices-can-my-Orbi-system-support
Best,
Kevin
Community Team
I did a factory reset about 90 days ago and that worked. This time I was able to simply power down, unplug all ethernet cables, and then power up and plug them back in one by one. Everything is back to normal, but this feels indicative of a hardware fault in the physical router itself.
What FW is loaded on the CBR and RBS?
What is the distance between the CBR and RBS?
What CAT# lan cable are you using? CAT6 is recommended.
What FW is loaded on the CBR and RBS?
CBR40 is Orbi Firmware Version V2.5.0.28_1.0.8, CM Firmware Version V1.01.06
RBS is V2.5.1.16
What is the distance between the CBR and RBS?
its about 40 feet, however they're hard-wired together
What CAT# lan cable are you using? CAT6 is recommended.
yes, all CAT6
