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Hoopla's avatar
Hoopla
Follower
Apr 17, 2019

is my internet connection too slow?

My download speeds average38 mps///upload 2.4 // Latency 13 ms

have  Orbi RBR50  and 1 sat.    house is 2200 sq ft

can not kepp connection---constant buffering---???????

solutions??

 

2 Replies

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?
    Is the Orbi system operating in Router or AP mode?

     

    Are wired speeds good?

    How are you testing speeds? 


    What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected.

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?
    What WPA security modes are you using?

     

    Try enabling Beamforming and MIMO and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

     

    Try disabling the following and see:
    Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).


    Hoopla wrote:

    My download speeds average38 mps///upload 2.4 // Latency 13 ms

    have  Orbi RBR50  and 1 sat.    house is 2200 sq ft

    can not kepp connection---constant buffering---???????

    solutions??

     


     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Any progress on this? 


    Hoopla wrote:

    My download speeds average38 mps///upload 2.4 // Latency 13 ms

    have  Orbi RBR50  and 1 sat.    house is 2200 sq ft

    can not kepp connection---constant buffering---???????

    solutions??