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Forum Discussion

npettersson's avatar
npettersson
Aspirant
Aug 31, 2021

Is my Orbi RBK50 supposed to be connected to my old ISP router ethernet port?

I thought the Orbi would replace my old router from my ISP? However, it's just connected to my old router ethernet port at the back.   Feels like it should be connected straight to my fibre box. Se...
CrimpOn's avatar
CrimpOn
Guru - Experienced User
Aug 31, 2021

Yes, it should be connected directly to the fiber ONT (Optical Network Terminator). Remove the ISP router.

  • npettersson's avatar
    npettersson
    Aspirant
    Aug 31, 2021

    Thanks, but when I removed it there was no internet connection?

     

    Should I start the wizard again from scratch?

    Or are there some settings I can get from the ISP router while it is connected and then configure them in the Orbi?

    • CrimpOn's avatar
      CrimpOn
      Guru - Experienced User
      Aug 31, 2021
      npettersson wrote:

      Thanks, but when I removed it there was no internet connection?

       

      Should I start the wizard again from scratch?

      Or are there some settings I can get from the ISP router while it is connected and then configure them in the Orbi?

      The obvious next step is to connect a computer (PC or laptop) directly to the Fiber unit with an ethernet cable.  If it connects to the internet, then an Orbi should.