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Forum Discussion
Is there a difference between the Netgear account and the Admin account on the Orbi app?
I have a Netgear account and have all 3 satelites registered under that account. However, I am no longer able to access my Orbi app. It is asking me to login with an admin password but I never creat...
The NetGear account is the account that you generate here:
https://www.netgear.com/mynetgear/registration/login.aspx
The Admin account is the admin account name of the log in of your Netgear product, i.e. Orbi router, NightHawk Router or NightHawk Extender device.
memissjenn wrote:
I have a Netgear account and have all 3 satelites registered under that account. However, I am no longer able to access my Orbi app. It is asking me to login with an admin password but I never created a separate account. I try to login with my Netgear account credentials and that doesn't work. When I try to reset the password it asks me the security question 'What was your first Netgear product' and I have no idea. Please help as I need to be able to access the Orbi app.