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Forum Discussion
ChrizK
Oct 04, 2021Tutor
Is there a Firewall blocking my other network?
Hi, Firstly, I apologies if my network terminology is incorrect. I switched broadband provider in the UK. My old router DHCP provided 192.168.1 addresses, the new cannot be re-configured, and o...
- Oct 04, 2021
You can try #2 first and see if this helps, if not, try #3 on Orbi.
FURRYe38
Oct 04, 2021Guru - Experienced User
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
IF the ISP Modem has a built in router, This would be a double NAT (two router) condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
Couple of options,
1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Be sure all of your devices are connected to the Orbi system and not the ISP router.
ChrizK
Oct 04, 2021Tutor
Thank you for the quick reply, although I will have to think carefully how to proceed, given that you are saying what I am trying to do is not recommended :(
| Hardware Version | RBR50 |
| Firmware Version | V2.7.3.22 |
I'm afraid I can't see who makes the Virgin Media Hub 4. My googles just refer to it being their own.
(but it is a router with Wifi capability)
Doing what you suggest, I would have to move the Orbi from its current position, which has my Hive and Ring hubs wired directly, plus other devices. This means I would have to find more power and space in the area in which the Hub4 is located, which is full of other devices (tv, satellite receiver, virgin tv, amplifier etc etc etc). This is something I was trying to avoid, as the area is 'rammed'.
I will have to read (and digest) what you have sent.
Thanks for all your help, it is much appreciated