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Forum Discussion
Is there a way to tell an Orbi RBK50 router to completely forget (un-associate/remov) its satellite?
I have an RBK50 setup (one router, one satellite). The satellite frequently gets into a state where it broadcasts an SSID and admits clients, but they don't get a path to other devices on the networ...
Do a factory reset on the satellite. Router and satellite are paired at the factory. Factory Reser should erase that setting.
CrimpOn, if only that worked. I’ve seen others post the same frustration: What should do a factory reset fails to do so. See https://community.netgear.com/t5/Orbi/Orbi-Satellite-Will-Not-Factory-Reset/td-p/1487086
Just in case I was doing it wrong: Using a SIM removal tool (better than a paper clip), I pressed the recessed “Reset” button for a good 10-15 seconds — to the point where the green LED has long-since changed to pulsing amber.
That is supposed to do a factory reset (according to what I’ve read), but that isn’t what happens. The outcome (even after I tell the router to forget the satellite) is indistinguishable from when the satellite is simply powered off and back on again. The satellite comes back exactly as before; no factory reset.
I’m 99.9% I was following the correct procedure, but just in case, if I am not, I hope someone will inform me of the fact.
Thank you, Netgear Community, for compensating for poor/non-exiistent Netgear technical support.
Thanks for humoring me. This is a tremendous disappointment.
- Turn off the satellite.
- When Attached Devices says the satellite is Disconnected, Delete it.
- With paperclip inserted in the Reset hole, power on the satellite and wait until the power LED blinks amber.
And the satellite still connects to the router? Damn.
If that doesn't work, how about changing the Backhaul password:
Just to put the last "nail in the coffin", do this while the Satellite is powered off.
Brilliant! Makes perfect sense!
I wasn’t aware that it was possible to manually reset that. I am going to try that later today and let you know how it goes.
Wow.