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Forum Discussion
Is there a way to tell an Orbi RBK50 router to completely forget (un-associate/remov) its satellite?
I have an RBK50 setup (one router, one satellite). The satellite frequently gets into a state where it broadcasts an SSID and admits clients, but they don't get a path to other devices on the networ...
Do a factory reset on the satellite. Router and satellite are paired at the factory. Factory Reser should erase that setting.
CrimpOn, if only that worked. I’ve seen others post the same frustration: What should do a factory reset fails to do so. See https://community.netgear.com/t5/Orbi/Orbi-Satellite-Will-Not-Factory-Reset/td-p/1487086
Just in case I was doing it wrong: Using a SIM removal tool (better than a paper clip), I pressed the recessed “Reset” button for a good 10-15 seconds — to the point where the green LED has long-since changed to pulsing amber.
That is supposed to do a factory reset (according to what I’ve read), but that isn’t what happens. The outcome (even after I tell the router to forget the satellite) is indistinguishable from when the satellite is simply powered off and back on again. The satellite comes back exactly as before; no factory reset.
I’m 99.9% I was following the correct procedure, but just in case, if I am not, I hope someone will inform me of the fact.
Thank you, Netgear Community, for compensating for poor/non-exiistent Netgear technical support.