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Forum Discussion
Phil78FRA
Jun 03, 2021Aspirant
Issue connecting my new DELL latitude 7310 wireless to RBR20
Dear community, I bought my ORBI RBR20 (+one satellite) two years ago : no issue so far. Many devices connected (imac, macbook, chromecast, iphones of all family...) : all good, power signal, no ...
- Jun 09, 2021
That looks like the correct place. (Notice the ability to disable either 2.4G or 5G.) Maybe scrolling down will reveal a way to disable AX on the adapter.
CrimpOn
Jun 09, 2021Guru - Experienced User
That looks like the correct place. (Notice the ability to disable either 2.4G or 5G.) Maybe scrolling down will reveal a way to disable AX on the adapter.
Phil78FRA
Jun 11, 2021Aspirant
Thanks a lot CrimpOn !
I disable the AX mode in my DELL wifi adapter and ... the wifi is back. Miracle !
But I noted a decrease in my wifi speed : 25 Mbit/s (both download and upload) versus 500 Mbit/s before with my old DELL.
Any tweak to enhance performance of my wifi ?
Note that, following your advices, I have bough a USB/RJ45 plug and I get 500Mbit/s so the issue is really with the current settings of my wifi adapter. This is a good backup solution then but a improved wifi speed would be a plus.
Thanks again.
- CrimpOnJun 11, 2021Guru - Experienced User
Phil78FRA wrote:Thanks a lot CrimpOn !
I disable the AX mode in my DELL wifi adapter and ... the wifi is back. Miracle !
But I noted a decrease in my wifi speed : 25 Mbit/s (both download and upload) versus 500 Mbit/s before with my old DELL.
Any tweak to enhance performance of my wifi ?
This sounds like an excellent question for Dell. 802.11ax is not "brand new", but it also has not been available for over 10 years like 802.11ac. Sounds to me like their WiFi driver software is not fully developed.
- FURRYe38Jun 11, 2021Guru - Experienced User
Adapter maybe faulty as well. Might look into a different adapter or replace it.