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Forum Discussion
issue recovering ORBI Password
When I enter the information to retrieve my ADMIN password, the info flashes so fast I can't capture it. How can I slow it down or get the info sent to my email?
I successfully entered the serial number and the answers to my security questions. Username/Password flashes for about 1 second then disappears. I am using Chrome browser on Mac. I can't stop the username/password from disappearing so quickly.
c-p wrote:
I successfully entered the serial number and the answers to my security questions. Username/Password flashes for about 1 second then disappears. I am using Chrome browser on Mac. I can't stop the username/password from disappearing so quickly.
Did you actually provide the answers to those questions when you set it up?
Those are generic questions. The router does not know your life history. Unless you actually provided those answers some time, it is just throwing up a random set of questions.
c-p wrote:
Username/Password flashes for about 1 second then disappears.
And what do you see then? An error message? Back to the recovery screen?
As FURRYe38 says, a factory reset is probably the solution.
The router will probably force you to enable password recovery when you do that.
It is hard for anyone to access your local network and to hijack your router, so, unless you are terminally paranoid, or live with a bunch of hackers, you can probably disable password recovery before you forget the password again.
