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Forum Discussion
Issue with connecting to MYCLOUDEX2ULTRA on ORBI Satellite
I currently have the RBR50 and 2 satellites and a mycloudex2ultra connected via ethernet cable to the RBR50 router. Previously, I never had a problem accessing the share drives on the mycloud. When ...
Do both ethernet and WiFi function the same on the satellite and function the same on the router?
i.e. When the laptop connects to the satellite with either ethernet or WiFi, it cannot connect to the MyCloud?
When the laptop connects to the router with either ethernet or WiFi, it does connect to the MyCloud?
Yes, when you try to connect via wifi or ethernet on the Satellite, it does not connect to the Mycloud.
When you connect the computer to the Orbi Router by wifi or ethernet it does connect to the Mycloud.
j2boston wrote:Yes, when you try to connect via wifi or ethernet on the Satellite, it does not connect to the Mycloud.
When you connect the computer to the Orbi Router by wifi or ethernet it does connect to the Mycloud.
This pretty much rules out any WiFi settings as part of the problem (or part of the solution).
This scenario being obviously impossible, we need someone with a lot more smarts than I have to explain it.
Sorry
I neglected to ask how the laptop connects to the MyCloud. Is it through an app? By having a drive letter mapped to the MyCloud IP address?
Does this box respond to ICMP (ping) requests?
The laptop connects to the mycloud via a mapped drive. I rebooted the Orbi's and now seems to be working. Thanks for your help!