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Forum Discussion
Issues with devices disconnecting often: Orbi RBK50
Having an issue with a couple of my devices not being able to stay connected to my Orbi system. Smart tv's and dvr's. They are both able to connect to either 2.4 and 5 ghz. I can manually connect ...
I don't think your connectivity issue is because your SSIDs are the same for 2.4Ghz and 5Ghz. Orbis anyway do not support naming these differently.
Try using the web admin to change CTS/RTS Threshold to 2347, see if this helps. This often improves compatibility with wireless devices (usually older 2.4Ghz ones) but still might apply to your problematic devices:
- Go to the web admin portal at http://orbilogin.com/
- Click to the Advanced tab, Advanced left menu, Wireless Settings
- Set CTS/RTS Threshold to 2347 for both 2.4hz and 5Ghz networks
- Press Apply
Thank you Mikey, I will give that a try later and see if anything improves!
Mikey94025, I followed your instructions, but the cts/rts are already set at 2347.
Was looking at other settings because I've been reading that IPV6 can sometimes cause issues. I clicked on IPV6 on the left hand side and it says "Internet Connection Type" - disabled, is that ok?
I just don't understand why it has worked and now all of a sudden it doesn't and just these two devices (dvr and tv). So strange. I've looked into settings on each device and tried to figure out things but all I can get from the samsung tv is it says there are more than one network named the same (2.4 and 5ghz).
did you find out what ubee device it was?
Yes, sorry, it's a Ubee DVW32CB. I rebooted everything. Turned IPV6 off on the tv and so far it is still connected. Still having issues with the dvr's and wonder if it's an IPV6 issue as well but no option to turn it off. My instincts tell me that it's the fact that the networks are all named the same but of course I could be wrong.
