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Forum Discussion
kaks
Oct 11, 2018Aspirant
Issues with Orbi
I have been having few issues with Orbi and they are listed below:
1) Over the last 4 weeks I have had to reset my router to factory settings 3 times as it would show connected but no throughput/tr...
FURRYe38
Oct 11, 2018Guru - Experienced User
- kaksOct 11, 2018Aspirant
I am not sure if your respense pertains to issues i am facing....if not could you elaborate
- ekhalilOct 11, 2018Master
1)
- When this happens do you see no throughput in all devices?
- What type of devices?
- Have you tried to only switch off/on wifi on the devices to see if this restore the issue? Have you tried power recycle on the router/satellite? Why did you need to factory reset?
- When this happens, how does the radio conditions in the surrounding look like, can you use a wifi analyser to see the active channels and the strength of each? Any neighbor's channels that are same as yours?
- Do you have any wired devices connected to your Orbi's?
- Do you have wired or wireless Backhaul? Is Daisy Chain activated?
2)
I had the Disney Circle issue you described frequently in the beginning. I did not see it after updating to 2.2.1.210, which FW are you on now?
- kaksOct 11, 2018Aspirant
1)
- When this happens do you see no throughput in all devices?
- What type of devices?- kaks- they show connected but no traffic
- Have you tried to only switch off/on wifi on the devices to see if this restore the issue? Have you tried power recycle on the router/satellite? Why did you need to factory reset?
- kaks- tried it buit did not make a diffrence, even power cycled the router but still no connection, ended up doing a factyory reset
- When this happens, how does the radio conditions in the surrounding look like, can you use a wifi analyser to see the active channels and the strength of each? Any neighbor's channels that are same as yours?
kaks- all are working fin and infact i never had thius issue with any of the earlier rourtres...
- Do you have any wired devices connected to your Orbi's?
kaks- yes
- Do you have wired or wireless Backhaul? Is Daisy Chain activated?
-kaks- How do i activate it, i did see it is et us a rouer when i logged in and checked the web but it says downlink speeds decrease , dont see the reson why
2)
I had the Disney Circle issue you described frequently in the beginning. I did not see it after updating to 2.2.1.210, which FW are you on now?
kaks- no firewall but issue still remains and my firmwares is V2.2.1.210
- ekhalilOct 11, 2018Master
kaks wrote:
- What type of devices?- kaks- they show connected but no traffic
When connected does the device have IP addresses starting with 169.25.......?
kaks wrote:
- Do you have any wired devices connected to your Orbi's?
kaks- yes
What wired devices do you have? Connected to Router or Satellite?
kaks wrote:
kaks- no firewall but issue still remains and my firmwares is V2.2.1.210
When you say "the parental control settings get diabled on their own.". Where do you see that the settings were disabled?