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Forum Discussion
Issues with satellite for RBK43
Hello
I actually have a RBK43-200NAR orbi router with 2 satellites, unfortunately it wasnt an option in the model field? Anyway, i have the router upstairs in my house in the master bedroom on the back side of the house, one satellite downstairs almost directly below the router, and the final satellite is in my office upstairs towards the front of the house. My issue is with the satellite in my office, i pay for 350mbps with my internet provider (cox) and everywhere except for my office gets those speeds. When i run a speed test wireless or wired in my office im getting around 60 mbps. I have tried plugging the satellite in at all of the outlets around my office and the speed does not improve. I got the orbi system around 2 weeks ago, and straight out of the box my wired and wireless speeds were in the 350 range in my office at that time. Im curious if it might be environmental, with the satellite in my office not communicating effectively with the router or if its something else. I have also switched out the satellite in my office with the one downstairs and im having the same issue, so ive ruled out the possibility that one of the satellites is defective. also, my house is by no means super huge, the satellite in my office is definitely not 30+ feet away from the router. Lastly i did try and turn off the satellite on my office and ran a speed test on my phone and the speeds are in the 350 mbps range.
Any help would be much appreciated!! Thanks!
I actually have a RBK43-200NAR orbi router with 2 satellites, unfortunately it wasnt an option in the model field? Anyway, i have the router upstairs in my house in the master bedroom on the back side of the house, one satellite downstairs almost directly below the router, and the final satellite is in my office upstairs towards the front of the house. My issue is with the satellite in my office, i pay for 350mbps with my internet provider (cox) and everywhere except for my office gets those speeds. When i run a speed test wireless or wired in my office im getting around 60 mbps. I have tried plugging the satellite in at all of the outlets around my office and the speed does not improve. I got the orbi system around 2 weeks ago, and straight out of the box my wired and wireless speeds were in the 350 range in my office at that time. Im curious if it might be environmental, with the satellite in my office not communicating effectively with the router or if its something else. I have also switched out the satellite in my office with the one downstairs and im having the same issue, so ive ruled out the possibility that one of the satellites is defective. also, my house is by no means super huge, the satellite in my office is definitely not 30+ feet away from the router. Lastly i did try and turn off the satellite on my office and ran a speed test on my phone and the speeds are in the 350 mbps range.
Any help would be much appreciated!! Thanks!
10 Replies
Try swapping locatons with the RBS? Does the problem follow?
Try turning OFF 1 RBS and run just the other RBS with the RBR.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.Is daisy chain enable on the RBR?
- The problem does follow when i swap locations of the RBS but ive only tried locations on the same side of the house that my office is on. My home is 2215 sq ft
Daisy chain is enabled.
I have tried turning off one of the RBS, specifically the one in my office, and the wireless speeds improved dramatically, but this doesn't solve my problem as i have a desktop computer in my office that needs to be plugged in via ethernet.What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet or more is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.Try disabling Daisy Chain and put the 2nd RBS back online...
